2BHIGH.COM Plantate en Menorca !!!

Right of withdrawal

Menorca orders are delivered to the time and place that we confirm by phone. 

NO need for justification - withdrawal returns

14 days from receipt of the order.

Previously communicate it by e-mail to growshop2bhigh@hotmail.com indicating the order number, date of reception and phone number to speed up the process.

Packaged properly so that the products are not damaged.

Indicate on the package is a return.

Send the items under the same conditions that were received by any courier company paying the freight. With original seals and packaging and unused.

Shipping address: 2B High Grow Shop, 07702 Mahón, Spain

In addition to shipping costs you must pay expenses administrative or otherwise generated.

Once we receive the products we will proceed with inspection and if everything is in order procedermos to the refund without shipping costs.

DEFECTS IN THE SHIPPING REBATES

48 hours from receipt

In case of receiving the package of material with signs of having been manipulated or beaten, indicate on the delivery of the carrier and check the merchandise in the presence of this.

Do not sign the delivery note without having indicated these incidents despite verify that indeed their material appears to be in perfect condition.

If after reviewing the shipping of your material you have observed differences between the materials received and the receipt of shipping, please let us know immediately, indicating the number of the delivery note and detailing the differences indicated, please, also indicate a contact telephone to make more agile the management if necessary.

PRODUCT OTHER THAN THE ONE REQUESTED REFUND

Indicate the incidence by mail or by phone.

We will send a Messenger to make the change of product for free.

FOR DEFECTIVE PRODUCT RETURN

Indicate the incidence by mail or phone within a maximum period of 7 days.

We will send a courier to collect the product.

We will check the incidence

Proceed to change or refund without additional costs.

REFUND OF SHIPPING COSTS

2B High Grow Shop only returns refunds shipping costs in these cases:

Product with a factory defect.

Product with despefectos transport

Product other than the one requested. 2B High error Grow Shop